Blake Jordan

Work history:

• Job Title: Sales Consultant

  Company: Bridgetower Media

  Period: October 2016 - May 2025

  Role Description:
  • Upgraded the administration process by efficiently formatting and organizing sales leads, enhancing team focus and productivity.
  • Successfully negotiated sales agreements with over 30 potential and returning clients, driving a 15% increase in revenue for the quarter.
  • Effectively utilized HubSpot and various CRMs to streamline customer interactions and enhance sales processes, driving a 20% increase in lead conversion rates.
  • Streamlined online resource lists for current and prospective clients, enhancing accessibility and ensuring timely access to critical information, which strengthened client engagement.
  • Spearheaded the performance of sales reps and leaders by training them on website analytics tools, resulting in a 20% increase in conversion rates and improved data-driven decision-making.
  • Drove sales volume to exceed targets by 25% and improved profitability by implementing targeted follow-up strategies that ensured exceptional customer service.
  • Secured new sales through proactive follow-up and outbound calls, resulting in a 20% increase in client conversions.

• Job Title: Sales Associate

  Company: JC Penny

  Period: April 2015 - October 2016

  Role Description:
  • Leveraged POS system to efficiently process over 150 transactions daily, enhancing customer satisfaction and sales accuracy.
  • Promoted company values by leading initiatives that improved team performance through a commitment to honesty and integrity.
  • Coordinated display setups and optimized product rotation, resulting in a 10% increase in sales within three months.
  • Led a team of 5 to enhance store upkeep, resulting in improvement in customer satisfaction ratings.
  • Identified and addressed customer needs, achieving an increase in customer satisfaction.
  • Achieved 120% of store credit card application quotas, securing 300 new accounts within six months.

• Job Title: Sales Representative

  Company: GNC

  Period: July 2012 - April 2015

  Role Description:
  • Championed the evaluation of new products by delivering actionable feedback to marketing and sales teams, resulting in improved product features and a stronger market presence.
  • Enhanced customer buying experience through engagement and personalized service.
  • Capitalized on deep product knowledge to boost customer satisfaction while ensuring a tidy, engaging store ambiance.
  • Cultivated strong customer relationships, boosting sales through personalized assistance and service.
  • Amplified product inventory management, reducing stock discrepancies by 20% through improved tracking systems.
  • Favorably trained 15 new sales reps, improving overall team sales within five months.
  • Boosted customer satisfaction through optimized usage of register and service software.

Education:

• Penn State

  Bachelor's Degree – Political Science Minor in Business Administration

  Period: August 2019 - May 2022

• Harrisburg Area Community College

  Associate's Degree – Business Administration

  Period: August 2014 - May 2019