Kelly Jeanne Symons

  

Biography:

Work Experience: 2.2 years

Work Experience:

Currently looking for a work from home position. I have been unemployed due to
various medical issues over the past two years after losing my last job. Organized
and dependable candidate, with a positive attitude. Willingness to
complete assignments on time and accurately, and good customer service
skills. I am an Autistic Adult.

Work history:

  • Job Title: Operations Assistant

    Company: Florida Autism Center

    Period: July 2022 - April 2023

    Role Description:
    • Welcomed current and potential new clients to center on daily basis
    • Performedmonthly and weekly inventories of supplies needed and established
      inventory spreadsheet to track supplies, and deliveries
    • Clerical duties such as emails, and other communications as requested by center management
    • Received and sorted incoming mail and packages to record and/ or distribute to correct recipient.

  • Job Title: Clerk

    Company: Pasco County Clerk and Comptroller's Office

    Role Description:
    • Overhauled majority of The Legal Resource Center to make it easier to find any needed paperwork
    • Kept office supplies well organized and sufficiently stocked, by printing out paperwork to replenish materials before depleted
    • Performed routine data entry or document management
    • Interacted with customers by phone, email, or in-person to provide information.
    • Operated photocopiers and scanners, facsimile machines and personal computers.

  • Job Title: Reservations Agent

    Company: Walt Disney World Parks and Resorts

    Period: February 2017 - July 2018

    Role Description:
    • Provided high level of customer service to each person by engaging guests and
      using active listening and effective interpersonal skills
    • Maintained working knowledge of resorts, tickets, and packages
    • Managed booking inquiries and assisted guests and with questions throughout entire booking cycle.
    • Relayed information on package/room only availability, pricing and discounts to customers.
    • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education:

  • Saint Thomas Aquinas College

    Bachelor's Degree – Criminal Justice

    Period: September 1991 - May 1995

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