Amanda Sampson

  

Biography:

Work Experience: 4.7 years

Work Experience:

 Detail-oriented and results-driven RCM Payment Specialist with 4+ years of experience in managing complex payment processes within the healthcare industry. Skilled in analyzing, reconciling, and resolving payment discrepancies to ensure accurate and timely reimbursement. Proficient in utilizing various billing systems and software applications to optimize revenue cycle management. Adept at collaborating with cross- functional teams to streamline payment workflows and improve financial outcomes. Strong communication and problem-solving abilities to deliver exceptional customer service and meet organizational goals. 

   

Work history:

  • Job Title: Medical Refund Specialist

    Company: Emerus

    Period: August 2024 - February 2025

    Role Description:

    ● Review refund request packets daily for accuracy and to make sure the credit on the account is a true refund

    ● Merge approved refund packets with pdf file of check to be printed and mailed

    ● Work escheatment reports to see if uncashed refund checks have been investigated

    ● Post insurance refund checks in EHR accounts manager

    ● Transfer credit balances when it is necessary

  • Job Title: RCM Payment Specialist II

    Company: Medevolve

    Period: May 2022 - April 2024

    Role Description:
    • Processed daily payment postings and reconciled discrepancies between payment data and billing records to ensure accuracy
    •  Investigated and resolved payment denials and rejections by collaborating with payers and internal stakeholders to maximize revenue
    •  Developed and implemented process improvements to streamline payment processing workflows and increase efficiency
    •  Conducted regular audits of payment transactions to identify and correct billing errors and prevent future issues

  • Job Title: RCM Payment Rep

    Company: Baptist Health

    Period: February 2020 - May 2022

    Role Description:
    • Processed incoming payments, reconciled accounts, and posted transactions accurately and efficiently
    •  Investigated and resolved any payment discrepancies or issues in a timely manner to ensure accurate billing and revenue recognition
    •  Utilized billing and financial systems to generate reports, analyze data, and track payment processing metrics for performance evaluation

Education:

  • Intuit Academy

    Other – Bookkeeping

    Period: February 2025 - March 2025

  • Cousera

    Other – Google Data Analytics Certificate

    Period: May 2024 - July 2024

  • University of Central Arkansas

    Other – No degree

    Period: August 2013 - December 2015

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