Jovan Walker
Biography:
Work Experience: 25.8 years
Work Experience:
Dynamic professional with 15+ years of experience driving
business growth, educational excellence, and customer
satisfaction. Expertise in Hospitality services, administration,
management, staff development, curriculum design, and social
media management.
Work history:
Job Title: Clerical/Admin: Level 1 (TEMPT)
Company: City of Dallas
Period: May 2024 - June 2024
Role Description:Supported Call center operations and customer service activities, demonstrating excellent communication and problem-solving skills.
Job Title: Managing Director
Company: Jo's Simply Delightful
Period: March 2009 - January 2024
Role Description:Responsible for the daily operations | Training and staff development. | Social Media Management and Business
Evaluation | Recipe and Menu Development
- 95% Customer Retention. | Yield 15.5% revenue increase monthly for the last 4 yearsJob Title: Instructor
Company: Portmore Community College
Period: October 2012 - July 2023
Role Description:Develop and Design Course Content | Facilitated and lectured hospitality and management courses.
- Results: 100% Pass Rate | Over 80% Employability (Locally and Internationally)
Education:
Portmore Community College
Bachelor's Degree – Hospitality Management (Hons)
Period: September 2009 - May 2014
Eneb School of Business
Master of Business Administration (M.B.A.) – Business Administration
Period: September 2021 - January 2024
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