Sidonee Josephs

Sidoneé Josephs

Dacula, GA 30019 · (404) 980-2811 · josidon78@gmail.com

Dependable customer service professional passionate about thoughtfully assisting others. Excels in listening and clearly communicating to adequately address concerns while ensuring the highest level of customer care. Meticulously completes and organizes inventory, processes, packs, and directs orders, addresses and corrects issues, and carefully calculates and processes transactions to ensure accuracy, improve workflow, and provide customer satisfaction. Member of disabled community

  • Attention to detail

• Scheduling & patient

flow

• Resource management

• Close monitoring

• Empathy & compassion

SKILLS

• Medical knowledge

• Adaptability

• Clear communication

• Meticulous organization • Safety awareness

• Compliance

PROFESSIONAL EXPERIENCE

• Problem solving

• Information gathering

• Discrete professionalism • Microsoft Office

• Typing skills

• RF Scanner operation

  Real Estate Agent |Keller Williams| Braselton|, GA

Licensed Real Estate agent

Status: in holding company

Licensed in Georgia , currently not physically working in the field due to spinal cord injury 2020 which left paraplegic

Certified Nursing Assistant | Pruitt Health | Athens, GA

• Thoughtfully cared for patients in a 1:24 setting

• Ensured patient comfort by responding to medical and personal needs

Problem Solver|Amazon | Braselton, GA

• Tracked missing items for orders using Amazon software

• Communicated to area managers and operations managers through Chime

Scan Automation Label Manifest Operator | Amazon | Braselton, GA

2019 - 2020

2018 -2019

2018 - 2019

• Loaded, monitored and audited packages on conveyer line using the SLAM software system

• Assessed, adjusted, and repacked shipments kicked out due to weight tolerance, unassigned

shipment method, unscannable labels, and cancellations

• Processed package overages

Order Picker | Amazon | Braselton, GA 2018

• Reviewed and picked orders from robotically transported pods using PickApp software and RF scanner

• Carefully organized and scanned items to be sent for packing and shipping

Nurse Assistant | Core Health Providers | Gainesville, GA 2018

• Provided thoughtful medical and personal care for customers of an advanced age including hygiene, diet, and assisting with ambulation

Patient Coordinator | Polish Dental | Alpharetta, GA

• Verified patient policies with insurance 2017

• Received incoming calls, scheduled appointments, managed appointment flow, reviewed customer treatment plans, and completed transactions on a temporary basis

Emily Pedrick LLC | Apparel Inspector | Doraville, GA

• Meticulously inspected quality and integrity of apparel items

• Reviewed and maintained warehouse inventory

• Created online postings of apparel online using Microsoft Office

Lenbrook | Nurse Assistant | Atlanta, GA

2016 - 2017

2015

• Provided medical and personal care for patients with COPD including taking vital signs, assisting with hygiene tasks, and providing for dietary needs

EDUCATION AND TRAINING Licensed Real Estate Agent, GA | 2020-

Lanier Technical College| 2018-2020

Certified Nurse Aide (Georgia) | 2019 AHA BLS

City College of New York | 1995-1997 York College | 1997-1998