Laura Cranfill

Laura Rhyne Cranfill

   540-315-8646 lcranfil@vt.edu

SUMMARY

 

Experienced independent-driven professional with extensive work in project/quality control planning, data management via Excel and database servers, research, reading, analyzing, classifying, interpreting complex data, use of hard drives to upload data, tracked research progress and data analysis. Effectively communicated information on trends and issues in the workplace. I volunteer as administrative support, Content/Layout Editor, Zoom Administrator and document editor for non-profits. Experienced in software platforms such as: webinars, social media, Google Meet, Microsoft Office, website inputs, Google Drive and Zoom. Created, formatted, and edited documents/Excel spreadsheets. Proofreading certificate via LinkedIn, verify accuracy of scans with source documents, proficient with spelling, grammar and punctuation. Eye for errors and discrepancies. Developed protocols and manuals to track, identify, maintain, store and control original documents or electronic records and/or media. Passion for working in the tech and research realms with a focus on Information Technology, office support, research, operating, adjusting, processing, executing documents and maintaining electronic imaging equipment, tools, software, PCs and general office equipment. Trained junior data reductionists/staff in Standard Operating Procedures with Data Acquisition and Reduction Tool (DART) and data analysis. Love of preparing photographic evidence through the use of cameras, video cameras and digital imaging equipment/software through the use of stands and remote/bluetooth camera shutter/clicker. Uploading documents and related duties. Native English fluency.

SKILLS

 

Team / Independent Player Knowledge of Apple and Windows Data Entry / quick learner  

Problem solving / analytical skills Quality / Production environment Track / document life cycle

Strong computer skills MS Office / Google / laptops Quality control/databases/querying

Records / document processing Scanning, records inventory Eye for detail and accuracy

Manage files / organize logbooks Multi-modal communicator Document tracking / filing / archive

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PROFESSIONAL EXPERIENCE

 Figure Eight Federal Data Annotation Specialist July 15, 2022

 Administrative Assistant Radford University Carilion February 25, 2022 to May 9, 2022

Provided administrative or programmatic support in a professional setting. Excellent organizational, interpersonal, and communication skills with the ability to interact with diverse groups of people. Considerable working knowledge of computer applications to include Microsoft Teams, Outlook, One Drive, Excel, and web-based programs. Ability to set priorities and manage multiple tasks.

Processed documents to remove binders, clips, sort, file and box records. Digitized documents.

 Transit Data Entry Specialist at Blacksburg Transit July 2021 to February 24, 2022

Data Analysis, auditing and reporting duties. Develop, maintain, and update data collection protocols, system documentation, and training materials. Track and report on ridership, service levels, and reports to external stakeholders. Documented, tested, diagnosed, and mitigated basic database issues.

Researched, procured, tested, and implemented data collecting and reporting systems.

Software platforms: Tigger, RouteMatch, and Streets Dispatch.

Data Processor Zimmerman Associates Incorporated November 2019 to March 25, 2020.

Processed letters to be mailed out to retailers in violation of tobacco regulations.

Data Reductionist then Quality Control and Quality Assurance (QCQA) Specialist Virginia Tech Transportation Institute (VTTI) 2002-2016 part time 20 hrs/wk from December 2002 to April 2007 then full time from April 2007 to July 2016.

Selected and promoted to quality control position in 2007 after displaying superior data reducing capabilities. Stored documents, images, and data within database file structure.

Project management experience as QCQA Specialist at VTTI.

Reported IT system errors during data uploads using Ubuntu/Linux.

Responsible for answering questions from a wide range of people in IT, engineering, research project team members and Principal Investigators.

Special data research analysis. Data analysis and projects.

Identified areas of improvement in data. Calculated error rates of Data Reductionists. Extensive data analysis in transportation, most particularly driver behavior analysis.

Created protocols, process documentation and tracked documentation of many vehicles across multiple research projects.

Identified process improvements while adapting to new projects/situations.

Trained, supervised, and assisted junior Data Reductionists with data entry and data analysis.

Created and followed formal protocols and procedures for implementing changes to increase efficiency in data reduction labs.

Processed between 100 to 500 GB of data per week depending on the research phase.

Grew with VTTI from one bay server to a temperature controlled room full of servers.

Fast paced and fluid research environment where I created protocols to provide a foundation for work processes.

Traveled to off-site locations to monitor and update final data storage locations.

Communicated and provided customer service with/to various stakeholders such as Principal Investigators, Information Technology, research project team members, and engineers about the status of data quality.

Formatting question and answer forms in an in-house developed software platform-Data Acquisition and Reduction Tool (DART).

Extensive experience using Microsoft Office Suite of products to include spreadsheets, Visio, Outlook and MS Word. Powerpoint is a strength of mine.

Reconciled discrepancies within records with a keen eye for detail, accuracy, anomalies.

Generated records and quality control reports from analysis findings. Project documentation to include last minute Data Reduction tasks to meet a proposal/project deadline.

VOLUNTEER EXPERIENCE

Equal Access Advocacy Collective (EAAC) 07/01/2020 to 07/2021 

-Composed and edited letter to YouTube/Google about captioning. Familiarity with issues facing a wide range of people with disabilities. Developing strategies to get laws passed. Management of website.

-Created petitions. Researched audio descriptions for low vision or blind people. Performed social Science research. -Composed and edited EAAC policy brief.

Data entry of court records for Mothers Against Drunk Driving 2021.

Tutor in ESOL programs, introduced use of captioning software to help improve English understanding and speech patterns.

disAbility Law Center of Virginia (dLCV) October 2020 to 2021. PowerPoint presentations, accessibility consultant, and inmate concerns.  

INOVA Hospital: as a volunteer, I processed documents and physician call lists for Vanita Sardana Summer 2019.

Reston Association 2018: Prepped and scanned paper documents. Reviewed imaged documents to identify subject matter of the item. Indexed and verified images scanned, performed quality assurance prior to input into a workflow system.

Reston Planning and Zoning Commission Accessibility Consultant 2018. Reviewed hard copy maps.

Deaf In Government Conference and Expo 2021 June 2020: ALT Text creation, added captions to videos.

EDUCATION

Leadership Education in Neurodevelopmental Disabilities (LEND) Virginia Commonwealth University (VCU) Spring 2021.

Certificate Program in Quality Assurance Testing George Mason University March 2020.

Certificate in Geographical Information Systems, Michigan State University (MSU) July 2019.

Bachelors in Biology, Virginia Tech May 2001.