Monte Hieke
Biography:
Military Experience: 7.0 years
Work Experience: 14.8 years
Work Experience:
Motivated and detail-oriented professional with strong customer service skills and a commitment to accuracy, integrity, and confidentiality. Demonstrates the ability to communicate clearly, resolve issues efficiently, and work collaboratively in fast-paced environments. Dedicated to delivering high-quality service while upholding organizational values and supporting members’ financial needs. Eager to contribute to Navy Federal Credit Union’s mission of serving its members with excellence and professionalism.
Work history:
Job Title: Biomedical Blood Technician
Company: American Red Cross
Period: September 2017 - November 2024
Role Description:Collected, processed, and prepared blood samples for testing and transfusion while ensuring accurate labeling, proper storage, and strict adherence to safety, quality, and infection-control protocols.
Job Title: Prosthetic Technician
Company: Absolute Dental
Period: September 2017 - January 2018
Role Description:Fabricated, repaired, and customized dental prosthetics, including dentures and partials, with precision and attention to detail. Collaborated with dental professionals to ensure proper fit, function, and aesthetics while maintaining strict quality, hygiene, and safety standards
Job Title: Machine Operator
Company: AWNC
Period: May 2010 - September 2017
Role Description:Operated and monitored production machinery to manufacture Toyota automotive parts, ensuring quality standards, precision measurements, and adherence to safety and production guidelines.
Education:
Strayer University
Master of Business Administration (M.B.A.) – Project Management
Period: July 2016 - July 2018
Liberty University
Bachelor's Degree – Business Administration
Period: May 0013 - May 2015
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