Shauna Buckholtz

Work history:

• Job Title: CarHop

  Company: Sonic

  Period: September 2024 - December 2006

  Role Description:
  • Provided reliable support to collegues and management, demonstrating strong work ethics, punctuality, and a commitment to learning and growing. 
  • Enhanced customer loyalty by providing exceptional service and swiftly addressing concerns, driving repeat business and positive reviews. 
  • Ensured order, accuracy, and quality, meticulously verifying details to maintain high standards and reduce errors, enhancing overall service. 
  • Trained new team members on service protocols, ensuring consistent and high quality customer interactions, fostering a cohesive team environment. 

• Job Title: Sales Representative/Shift Leader

  Company: IdleAire Technologies Corp.

  Period: January 2007 - January 2008

  Role Description:
  • Adapted quickly to sales strategies, consistently meeting targets and improving team performance through effective leadership. 
  • Demonstrated a passion for customer service, ensuring client satisfaction and repeat business through attentive and proactive engagement. 
  • Implemented sales initiatives that boosted team performance, resulting in 20% increase in overall sales. 

• Job Title: Store Associate/Cashier/Morning Stocker/Sales Representative

  Company: AAFES

  Period: July 2007 - August 2008

  Role Description:
  • Managed inventory restocking during morning shifts, reducing out of stock items By 20% enhancing store readiness for peak hours. 
  • Executed daily cash handling and register balancing with zero discrepancies, enhancing financial accuracy and trust. 
  • Monitored and maintained store cleanliness and organization, contributing to a positive shopping environment. 
  • Assisted team in merchandising and promotional displays, increasing customer engagement and sales by 15%.
  • Led morning team in executing store opening procedures, ensuring timely readiness and operational efficiency. 
  • Partnered with colleagues to optimize checkout processes, reducing customer wait time and enhancing service quality. 

• Job Title: Care Assistant/CNA

  Company: Fornham House

  Period: September 2008 - September 2010

  Role Description:
  • Delivered compassionate care to residents, fostering strong relationships and ensuring comfort and well-being. 
  • Assisted with daily living activities, improving residents' qualityof life and maintaining a high standard of care. 
  • Monitored vital signs, ensuring accuracy and adherence to healthcare protocols. 
  • Worked closely with healthcare professionals to develop and implement individualized care plans
  • Provided emotional support to residents and families, enhancing trust and communication. 
  • Emplemented hygien protocols, reducing infection rates by 15% and promoting a safer environment. 

• Job Title: Cashier/Cook

  Company: Kwik Trip

  Period: January 2014 - February 2016

  Role Description:
  • Streamlined food preparation processes, reducing wait times by 20%, leading to higher customer satisfaction and repeat business. 
  • Coordinated with team members to ensure smooth shift transitions and maintain a cohesive work environment, boosting overall team efficiency. 
  • Accurately handled cash transactions, minimizing errors and ensuring financial accuracy, which contributed to store's financial integrity.
  • Provided support and training to new hires, enhancing their onboarding experience and improving team competency.
  • Implemented inventory tracking system, decreasing food waste by 15% and enhancing cost efficiency. 

• Job Title: Special Education Paraprofessional

  Company: Rainbow Center for Communicative Disorders

  Period: December 2021 - July 2022

  Role Description:
  • Supported students with special needs, fostering inclusive learning environments and enhancing educational outcomes through individualized attention. 
  • Implemented tailored education plans, significantly improving student engagement and academic performance. 
  • Worked closly with teachers and therapists to create supportive learning environments for students with special needs. 
  • Streamlined classroom activities to maximize learning effiency, resulting in measurable academic progress. 
  • Maintained accurate student records and monitored progress, ensuring individualized ecducation goals were met. 

• Job Title: Special Education Paraprofessional/Medical Assistant

  Company: Knob Noster School District

  Period: August 2022 - August 2024

  Role Description:
  • Supported special education students with daily tasks, ensuring individualized care and fostering a collaborative learning environment. 
  • Demonstrated a strong desire to learn and adapt quickly, contributing positively to student development and classroom dynamics. 
  • Maintained accurate student records and assisted with medical needs, ensuring compliance with educational and healthcare standards. 
  • Provided compassionate assistance to special education students, encouraging their academic and social growth through personalized support. 
  • Implemented effective strategies to enhance student engagement and learning outcomes, consistently achieving positive results. 
  • Facilitated communication between students, teachers, and parents to ensure cohesive educational plans and support systems. 

Education:

• WellSpring School of Allied Health

  Associate's Degree – Associate of Occupational Science

  Period: November 2018 - June 2020